Terms of Service
Effective Date: August 20, 2026
Welcome to our official website and the application products and related services developed, published or operated by SHANE'S COMPUTER REPAIR LLC (hereinafter referred to as "we"). These Terms of Service are formulated to clarify the rights and obligations between you and us and protect the legitimate rights and interests of both parties. Please read and fully understand these Terms carefully before accessing our website, downloading, installing, registering, logging in to, visiting or using any of our products and services. By accessing the website or using relevant products and services, you acknowledge that you have read, understood and agree to be bound by these Terms.
If you do not agree to any part of these Terms, please stop accessing the website or using our products and services.
1. Scope of Application
These Terms apply to your access to and use of our official website, mobile application products under our company, as well as related support, maintenance, updates, feedback communication and other services associated with such products.
2. Nature of Services
Our services mainly include official website information display, application product release and updates, technical maintenance, issue feedback handling and other operational-related support services. We reserve the right to adjust, optimize, upgrade, suspend or terminate service contents in response to product development, operational arrangements, legal-compliance requirements or technical needs.
Our products and services shall be subject to the content actually displayed, released and made available at the relevant time. We reserve the right to continuously update product functions and website information in accordance with business development.
3. User Eligibility and Usage Requirements
You shall possess corresponding civil capacity as required by applicable laws, and use our website, products and services in compliance with local laws and regulations as well as these Terms.
If you lack full civil capacity or have limited civil capacity, you shall use the relevant services with the consent, guidance and supervision of your guardian. Any consequences arising from lack of corresponding eligibility or absence of guardian consent shall be borne by you and the relevant responsible parties.
You warrant that you will not engage in any illegal acts, acts infringing upon the legitimate rights and interests of others, acts disrupting platform order or acts impairing normal product operation when using our services.
4. License to Use
Subject to your compliance with these Terms and applicable laws and regulations, we grant you a limited, non-exclusive, non-transferable, revocable license to access the website and to download, install and use our application products for personal, legitimate and non-abusive purposes.
Except for the usage license expressly granted herein, nothing in these Terms shall be construed as transferring any intellectual property rights, technical achievements, commercial marks or other rights to you. Without our prior written consent, you may not use the website, products or services for any unauthorized commercial purposes.
5. User Code of Conduct
When using our website, application products and related services, you shall not engage in the following conduct:
- Violating laws and regulations, public order or public morals;
- Infringing the intellectual property rights, reputation rights, privacy rights, trade secrets or other legitimate rights and interests of us or any third party;
- Reverse-engineering, decompiling, disassembling the website, application products or related systems, or otherwise attempting to obtain source code, underlying algorithms or technical implementations;
- Unauthorizedly copying, modifying, distributing, renting, selling, sub-licensing, publicly displaying or commercially exploiting the website, products or any content contained therein;
- Using automated programs, malicious scripts, plug-in tools, crawlers, simulation means or other technical methods to interfere with the normal operation of the website, products or services;
- Accessing, attacking, damaging, tampering with or testing our systems, servers, interfaces or security mechanisms by abnormal means;
- Using our services to disseminate illegal information, false information, malicious code, spam or other improper content;
- Engaging in any conduct that may harm the legitimate rights and interests of us, other users or third parties.
If you breach the above provisions, we may take measures including but not limited to issuing warnings, restricting functions, suspending services, terminating licenses, deleting relevant content, withholding subsequent support or pursuing legal liability according to circumstances.
6. Intellectual Property Rights
All intellectual property rights in the website, application products and their related content, including without limitation software, programs, interface designs, layouts, graphics, icons, trademarks, logos, names, textual content, documentation, updates and other legally-protectable content, belong to us or are used under lawful authorization.
Without our prior written permission, no entity or individual may use, copy, modify, distribute, disseminate, display, mirror, decompile, sublicense or otherwise exploit the aforesaid content in any form, unless otherwise explicitly stipulated by laws and regulations.
7. Product Updates and Service Changes
To improve product quality, fix vulnerabilities, enhance compatibility, meet security requirements or adapt to regulatory rules, we may periodically update, maintain, upgrade, optimize or adjust the website, application products and related services. After updates, product interface layouts, functional modules, interaction modes, available scope or support methods may change.
To the extent permitted by law, we reserve the right to suspend, restrict, modify or terminate part or all of the services for operational needs, without assuming liabilities beyond statutory obligations. Where changes may materially affect normal user experience, we will use reasonable efforts to provide notice through appropriate channels.
8. Third-Party Services and External Platforms
During distribution, operation, analytics, technical support or issue resolution, our products and services may rely on third-party platforms or third-party technical services, such as app stores, infrastructure services, technical analytics services or security support services. Such third-party services are independently operated by their respective providers. When you use those services, you may also be subject to their own terms, privacy policies or usage rules.
We do not warrant the content, availability, stability or legality of independently-provided third-party services. To the extent permitted by law, we will handle interruptions, restrictions, anomalies, delays or losses caused by third-party platforms or third-party services in light of actual circumstances.
9. User Feedback and Suggestions
If you submit opinions, suggestions, problem reports, feature ideas or improvement proposals regarding our website, products or services, unless otherwise agreed in writing by both parties, you understand and agree that we may reasonably use such feedback for purposes including product improvement, issue remediation, service optimization and operation management. You warrant that any content you voluntarily submit does not infringe any legitimate rights and interests of third parties.
10. Disclaimer
To the fullest extent permitted by applicable law, our website, products and services are provided on an “AS-IS” and “AS-AVAILABLE” basis. We do not guarantee that services will be continuously available, stable, uninterrupted, delay-free or defect-free, nor do we guarantee full compatibility or availability across all devices, system versions, network environments or regions.
To the extent permitted by law, we shall not be liable beyond statutory obligations for service anomalies, interruptions, delays, data loss, access restrictions or other losses caused by:
- Force majeure events;
- Network failures, communication line failures or power outages;
- System maintenance, upgrades, updates or security responses;
- Third-party platforms or third-party service causes;
- Device compatibility issues, system limitations, user misoperation or abnormal user-side environments;
- Other circumstances not arising from our intent or gross negligence.
11. Limitation of Liability
To the fullest extent permitted by applicable law, we shall not be liable for any indirect, incidental, special, punitive or consequential damages arising out of your access to, use of, or inability to use our products and services, including lost profits, business interruption, harm to goodwill or data loss.
Where applicable law imposes liability on us, our total liability shall be limited to direct, reasonably foreseeable losses permitted by law and directly related to the relevant service.
12. Privacy and Data Processing
You understand and agree that when you use our website, application products and related services, we may process necessary information for purposes including product operation, maintenance, security assurance, error analysis, user support and legal compliance. Specific rules governing information processing are set forth in our Privacy Policy and product-specific privacy notices.
The Privacy Policy forms an integral part of these Terms and has the same legal effect. Your use of our services constitutes your acknowledgement and acceptance of the Privacy Policy.
13. Amendment to Terms
We may revise these Terms in response to business development, product changes, updates to laws and regulations or regulatory requirements. Revised Terms will be posted on our website or relevant pages and shall take effect upon posting or the stated effective date.
Your continued access to the website or use of our products and services after an update constitutes your acceptance of the revised Terms. If you disagree with the updated Terms, you must cease using the services.
14. Service Termination
We may suspend, restrict or terminate all or part of your service access under the following circumstances:
- You breach these Terms or applicable laws and regulations;
- You engage in conduct that may harm the legitimate rights and interests of us, other users or third parties;
- You use services in improper ways that jeopardize product security, stability or normal operation;
- Other circumstances where service termination is reasonably required for legal or operational purposes.
Termination of service shall not affect rights and obligations accrued prior to termination, nor shall it prejudice our right to pursue liability in accordance with law.
15. Governing Law and Dispute Resolution
The formation, validity, interpretation, performance and dispute resolution of these Terms shall be governed by applicable laws. In the event of a dispute arising out of these Terms or your use of services, both parties shall first attempt to resolve it through friendly negotiation. If negotiation fails, disputes may be submitted to competent courts or dispute-resolution bodies in accordance with law.
16. Contact Us
If you have any questions regarding these Terms, website content, product usage rules or related service matters, you may contact us via:
Developer: SHANE'S COMPUTER REPAIR LLC
Contact Email: [email protected]